Complaint Details

Status : Closed Closed
Complaint No
: 0002978/2013
Category : Computers & Accessories
Date : 22-01-2013
Subject Line : No Refund & interest from Datawind on canceled Aakash order & Instead of refund, DataWind attempted to wire-transfer from my HSBC A/C to different a/c
     
Complainant : Nilesh Gujarathi
Address : I-98 INDRAPRASTHA, 553 RASTA PETH
     
Complainee : Datawind Innovations Pvt Ltd
Address : 563 Baba Deep Singh Complex, East Mohan Nagar,

 

Complaint Details
I had payed for Aakash tablet (booking ID# "PM69164") on May 2012, payment sent them Check 2999/-.

I cancelled order in May 18, 2012 & asked to not encash check, but Datawind encashed it on June 5th 2012.

So I asked for refund, Instead of refunding to my HSBC a/c Datawind tried wire transfer of 2999/- from my a/c to a different A/C , on 13 August 2012,Transaction Reference Number: : HSBCN12226564648.

Despite request over emails or phone, there is No refund yet & Datawind does not reply to email or phone to customer support #.

KINDLY HELP ME GET THE REFUND OF Rs 2999/- with standard interest (18%) on it after the data DataWind tried to transfer the amount to my a/c.

Details below:
Booking ID : PM69164
Order placed: Jan 3, 2012
Check delivered - May 14, 2012
Order Canceled: May 18, 2012
Check encashed: June 5, 2012
Transaction Attempted to withdraw Rs 2999 from my HSBC A/C to some other a/c on: 13 August 2012
HSBC Transaction Reference Number: HSBCN12226564648

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