Complaint Details

Status : Closed Closed
Complaint No
: 0003066/2013
Category : Travel
Date : 28-01-2013
Subject Line : Makemytrip harrasment
     
Complainant : Saurav Mohanty
Address : press lane, jhanjirimangala
     
Complainee : www.makemytrip.com
Address :

 

Complaint Details
Makemytrip confirmed a booking NH210302187185 .
The Hotel was not aware of the booking till the previous day.The booking was done 4 months prior. Makemytrip did not provide any alternative arrangement whereby I called them 7 times the previous night despite repeated assurances to the contrary.I was traveling with 2 senior citizens and 1 kid. I was stranded the following morning and no one from make my trip returned my call. The old people with me were inconvenienced in the cold .

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