Complaint Details

Status	:	Closed
Complaint No	:	0003093/2013
Category	:	Consumer Goods
Date	:	30-01-2013
Subject Line	:	Bad Toaster Morphy Richards
Complainant	:	Shweta Jain
Address	:	Ballygunge, Kolkata
Complainee	:	Morphy Richards
Address	:

Complaint Details
I am extremely disappointed to write to you about our bitter experience with Morphy Richards Toaster that was purchased from one of your dealers in Kolkata, India.

The toaster has been giving problem ever since we bought it. Recently (15.01.13) we lodged a complaint with Morphy Richards India regarding the MR toaster. Docket Number being 2105616. I have been following up with them regularly only to receive empty assurances. My toaster continues to stay non-functional despite several follow ups with the company.

I have been given several mobile numbers of senior managers but the numbers stay switched off. Honestly, I feel cheated with this purchase. I hope you take this up seriously with your partner in India if you want to maintain your reputation as a retailer.

Regards,
Shweta Jain
Homemaker
Kolkata, India

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