Complaint Details

Status	:	Closed
Complaint No	:	0003110/2013
Category	:	Telecom
Date	:	01-02-2013
Subject Line	:	Mobile Post Paid Service
Complainant	:	Wrong commitment and wrong bill forcing me to pay bill
Address	:	34/1128, Balakrishna Menon Road.Edapally P.O, Cochin - 682 024.
Complainee	:	bharti airtel limited
Address	:	s.a Road, Kadavanthara, Cochin - 682020

Complaint Details
Dear Support,

I got Airtel Postpaid Connection on September 2012, My Number Was 9539162223.
On that time I paid Rs.500 As Deposit, They never showed in my account, My Credit Limit was 500 Rupees, They Disconnected my outgoing Connection within 10 Days, I Faced many problems with Airtel so I said them to Disconnect my connection. And the Disconnect the Connection within 20 days from starting date.

While taking connection MR.Sunil (Airtel Senior Sales Executive) Given the commitment for Call details of 349 Plan as 1000 Mins STD Free. when i receive the bill i shocked, because they sent bill with Rs.846/- bill amount, i gave many complaints about this, no more response.

Next Month Also I got another 1 bill with the amount of 250 without usage.

Kindly do me the Needful about the issue.

Thanks,
Tamizh.K
9539162223

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