Complaint Details

Status	:	Closed
Complaint No	:	0003135/2013
Category	:	Telecom
Date	:	03-02-2013
Subject Line	:	Deduction of balance twice for already active service
Complainant	:	Romeo Loitongbam
Address	:	Sagolband Tongbram Leikai, Imphal
Complainee	:	AIRCEL
Address	:	Shillong

Complaint Details
Dear Sir
I was charge twice for a same service (BB Service). I activated the service for 1(one) month on 25th Jan 2013, and Rs 399 was deducted for the said plan. However, another Rs 99 was again deducted within 2 hours and it was re-activated for 1(one) week on the same day. In spite of many complains to customer care service, my complain is not yet resolved. And, now my Black Berry Service is also deactivated. Kindly help.

With regards
Romeo Loitongbam
Imphal

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