Complaint Details

Status	:	Closed
Complaint No	:	0003152/2013
Category	:	Telecom
Date	:	05-02-2013
Subject Line	:	Refusal to change plan
Complainant	:	Arun Saraf
Address	:	238B, AJC Bose Road
Complainee	:	Airtel
Address	:

Complaint Details
I initially approached the company on 4/09/2012 to have my bill plan and blackberry plan changed. They failed to revert to me till 09/10/2012. They said in the reply, that i have to send it on the company's letterhead. When i sent in physical form, they said send it via email, when i sent it via email they said sent it in physical form. I called up customer care and they were of no help whatsoever. They have put me in an endless loop and i have been paying close to Rs. 2800/- a month endlessly.

Replies