Complaint Details

Status	:	Closed
Complaint No	:	0003163/2013
Category	:	Non-Compliance
Date	:	06-02-2013
Subject Line	:	REFUND OF THE AMOUNT PENDING FROM PAST 2 YRS
Complainant	:	dr. sumit bhansali
Address	:	h-1, vinay path, kantichand road, banipark, jaipur
Complainee	:	LG ELECTONICS INDIS PVT LTD
Address	:	B-71, SAHAKAR MARG, LAL KOTHI SCHEME

Complaint Details
DEAR SIR,
I HAVE A PLASMA TV OF YOUR COMPANY. I HAVE TAKEN AN AMC FOR THIS TV ON 30.3.2011. FOR THIS I HAVE GIVEN A CHEQUE OF RUPEES 12150. WHEN I GOT THE BILL OR POLICY DOCUMENTS, THE AMOUNT MENTIOED WAS RUPEES 10589. I HAVE TAKEN THIS POLICY FROM MR. RAJESH NAGPAL. TILL THEN ITS BEEN ALMOST 1.5 YEARS, AND I AM CALLING MR. NAGPAL EVERY 15 DAYS TO SEND ME THE DIFFERENCE. BUT HE NEVER SENT THAT AMOUNT. THEN I GOT THE INFORMATION THAT HE LEFT THE COMPANY.THEN I CONTACTED THE COMPANY ON 27 AUG 2012 ON THEIR WEBSITE AS WELL AS ON PHONE CALL. THIS I DID AN NUMBER OF TIMES BUT NO RESPONSE.
I AM ATTACHING THE FOLLOWING DETAILS
1 DETAIL. COMMUNICATION THROUGH MAIL WITH ALL NECESSARY DOCUMENTS
PLEASE SOLVE THIS ISSUE AND SEND ME THE DIFFERENCE AMOUNT WITH THE INTEREST AS WELL AS THE MENTAL TORTURE AS SOON AS POSSIBLE
THANKS N REGARDS

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