Complaint Details

Status	:	Closed
Complaint No	:	0003238/2013
Category	:	Entertainment & Recreation
Date	:	11-02-2013
Subject Line	:	Fraud done by Country vacations for holidays.
Complainant	:	SURYAKANT PATEL
Address	:	Flat No.304 AASRA APTS, H.No. 6-2-961/1 A.C.GUARDS KHAIRTABAD, HYDERABAD
Complainee	:	COUNTRY VACATIONS
Address	:	COUNTRY VACATIONS,3-6-12/13, 4 th Floor,,AL-SAMAD BUILDING.,ABOVE UNIVERSAL BAKERS,,HIMAYAT NAGAR, HYD-29.

Complaint Details
SURYAKANT PATEL 11-Feb-2013

Vs

COUNTRY VACATIONS
3-6-12/13, 4 th Floor,
AL-SAMAD BUILDING.
ABOVE UNIVERSAL BAKERS,
HIMAYAT NAGAR, HYD-29.
Contact no's : 91 - 40 - 4433 1330, 4433 1360
Fax no: 040-66463304- Recieption : 40077881/82
E-mail: customercare@countryvacationsmail.com

Re: Fraud done by Country vacations for holidays.

Dear Shaji Mathew/Phannendra Rao,

I had bought the Country vacations membership for 30 years of holiday vacations, from your Amrutha Castle Hyderabad on 17th July 2011. I regret to inform you that I have strong proof for my 30 years of India holiday vacations including 5 years of International vacation (as a complimentary) but now your executives/customer care is telling me that I have only 5 years of membership and my numerous verbal complaints/mail complaints to your personnel have yielded no results.

I approached to all below executive and provided my all documents but no one is bothering to reply and even I have sent my membership cancelation request on 17th November 2012, but still there is no response after 3 months now.
Mr. Ahmed Mohiuddin(9849023842,9010731115)
Mr. Afroz(9391233442)
Mr. Ajit(9052892896)
Mr. Augustin(7207160277)
Mr. Srinivas
Mr. Srikanth(9885136428)

Sent many mails to below mail ids
srinivasgupta@countryvacationsmail.com
customercare@countryvacationsmail.com
shaikyousuf_dsa@countryvacationsmail.com
CCIL@COUNTRYCLUBMAIL.COM
golluaruna@countryvacationsmail.com
ahmedmohiuddin@countryvacationsmail.com
srinivasdasu@countryvacationsmail.com
centralcustomercare@countryvacationsmail.com
response.team@countryvacationsmail.com

I request you to either provide my all offers presented in presentation or refund my money without any interest + compensation.

I don’t want to take any legal action if it will be refunded else there is no other way even I know there is cases pending in consumer forum is more than 2 lakhs but I am sure that it will be given in my favor with compensation + interest. I can provide 200% valid strong proof.



Thanking You,

Sincerely,

Suryakant Patel

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