Complaint Details

Status	:	Closed
Complaint No	:	0003263/2013
Category	:	Service Provider
Date	:	13-02-2013
Subject Line	:	Hosing serivce blocked and domain stolen
Complainant	:	Neelabh chaudhary
Address	:	48 Moti dungri alwar
Complainee	:	Manashosting
Address	:	World trade center , Brigade gate way, banglore

Complaint Details
I HAVE PURCHASED A HOSTING PACKAGE FROM MANSHOSTING 5000 for 5 years for unlimited windows package. They stop my services after 6 month and said that you can't host other companies websites on this package . i asked billing team that this is not in your agreement and why should i go for unlimited package when i cant host . Now after lot of discussion with their billing team they said you have to pay this amount , i said i don't want to use your services and purchasing hosting from a new company delete my account.

NOw the main issue is " i have purchased a domain also from manashosting on a different date. i have attached the copy of that bill . " now they stolen my domain also and said if you don't pay the penalty we will not provide you the domain transfer key as well as not change your name servers . i tell them domain is a different thing and i have a different invoice of it . why i cant change its name servers and transfer it they don't have any answer and said you have to pay penalty.

Dear sir/ madam they have stolen my domain please take action against them and help me to take my domain back. thank you

my mail id is : neelabhchaudhary@gmail.com

manashosting account information: Account ID : 1016468

Customer ID: PEM-207791-6468

registered email id : admin@successladder.in

Replies