Complaint Details

Status	:	Resolved
Complaint No	:	0003270/2013
Category	:	Telecom
Date	:	13-02-2013
Subject Line	:	MY 149RS GPRS PACK DIDNT EXPIRE BUT FALSE ACTIVATION OF A SERVICE MADE IT EXPIRE
Complainant	:	abinaya thulasirajan
Address	:	143,subramaniyar koil st
Complainee	:	TATA DOCOMO
Address	:	2 A, Old Ishwar Nagar, Main Mathura Road

Complaint Details
I RECHARGED MY NO 8015647370 ON 14TH JAN WITH RS 149 DATA PLAN ITS VALID FOR 56DAYS AND FREE DATA IS 4GB BUT I USED ONLY 1.16GB BUT ON 8TH FEB THEY ACTIVATED A 5RS PACK ON MY NO WITHOUT ANY REQUEST FROM ME AND CANCELLED EXISTING DATA PLAN BALANCE I CONTACTED THEM BUT THEY SAID THAT THEY WONT CREDIT MY BALANCE BACK PLEASE HELP ME I AM WELL EDUCATED AND I AM NOT A FOOL TO ACTIVATE 50MB PACK WHEN I HAVE NEARLY 3GB BALANCE IN MY ACCOUNT PLEASE CONSIDER THE LOGIC BEHIND THIS FAULT...............PLEASE DO THE NEEDFUL ASAP

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