Complaint Details

Status	:	Closed
Complaint No	:	0003371/2013
Category	:	Service Provider
Date	:	20-02-2013
Subject Line	:	Dish TV not activating connection even after booking and installation
Complainant	:	Abhishek Soni
Address	:	Pateria Bada, Near Kothari Building, Lakheroli, Naya Para, Sadar Bazar Ward
Complainee	:	Dish TV
Address	:

Complaint Details
Dear Sir,
I purchased 2 connections online from Dish TV on 6/2/13 (Token No. 243326 and 243345) of which one is truHD+ and another Dish+. Dish+ is supposed to be the child connection--I mentioned it in SAF form which was given to me by the person who came for installation on 7/2/13. My HD connection is activated and working but another Dish+ connection is saying that my VC card is deactivated. It's been more than 10 days since installation, everyday i raise a complaint regarding the same and everyday i am given false commitment that it'll be activated within 24 hrs.
I've lost all my patience coz even though i could scarcely make time for complaint-calls, i do it and only to get disappointed. Today, finally, I've made a request to surrender my connection (both of them) and to refund the amount of the connection which was never activated.
My complaint no is 115277977 and my request ID to CEO is 15393

Regards
Abhishek
8878112235

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