Complaint Details

Status : Closed Closed
Complaint No
: 0003386/2013
Category : Automobile
Date : 21-02-2013
Subject Line : Not refunding my money which they has charged 5000 while payment through card
     
Complainant : Complaint Against Pratibha Motors
Address : Pratibha Motors,PLOT NO-323 Aditya Birla Hospital Marg, Tathawade, Pimpri Chinchwad
     
Complainee : Accenture Services Pvt Ltd
Address : Sr no :-18/3 ekta colony Ganeshnager dangechowk Thergaon

 

Complaint Details
HI Sir,

This is BalaRamaKrishna G has purchased byke Karisma R on date(19/01/2013) from Pratibha Motors. Actually the byk cost is (i.e. Rs- 88,883.00) On Road so during payment they has charged (i.e Rs-93,938.00). The dealer named Jawahar babu told that you will get refund money through Check payment so every day i use to go their office regarding this and they says their madam named jaya shree not there in offcie but she is in the office. They don't give any proper response to me and will suggest me to come morning your check will be ready but if go their office they will say come office in evening every day they do the same situation and irrtiating me. From Last month i am lossing my office hours not able to concentrate on the work.

Please help me in this regard.

I have all the supported documents wih me.

Let me know how to proceed further ta take action against them .

Thanks,
BalaRamaKrishna G
Sr.Programmer
9665113131

Replies

Date: 2013-02-28 17:49:14
Subject: Complaint Against Pratibha Motors
Reply: Dear Mr. BalaRamaKrishna,

If the dealer is not providing the service properly, Complaint to the manufacturer about the dealer because it indirectly spoils the name of the manufacturer.

Thank you

Divya
 

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