Complaint Details

Status : Closed Closed
Complaint No
: 0003430/2013
Category : Telecom
Date : 24-02-2013
Subject Line : Money debited from my bank account, But recharge was Unsucessful
     
Complainant : Bad Service from www.paytm.com
Address : 403, b block, balaji metro, dondaparti
     
Complainee : www.paytm.com
Address :

 

Complaint Details
Hello sir,

This is M.Pramod, my Paytm id is: pramod221@gmail.com.

I tried to recharge twice to this number:9985619903 on 16.02.2013 from www.paytm.com website. Both times the recharge was unsuccessful but money got debited from my Bank Account. The money is not transferred to my Paytm cash account also.

My Paytm order Numbers for which the money is debited are: 74663041 and 74661047.

i sent 2 mails to care@paytm.com regarding this issue. But, i haven't received any reply from them.

Please do the needful.

Regards,
M.Pramod
91-7204307230

Replies

Date: 2013-03-07 13:19:45
Subject: paytm.com - Money debited from my bank account
Reply: Dear Mr. Pramod,

Please forward your correspondence with Paytm.com. On receipt of the same we will look into the complaint.

Thank you

Divya
 

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