Complaint Details

Status : Closed Closed
Complaint No
 : 0003446/2013
Category : Non-Compliance
Date : 25-02-2013
Subject Line : NON SERVICE AND SPARE PARTS UNDER WARRANTY
     
Complainant : COL PRANAB KUMAR DAS
     
Complainee : ECO FRIENDLY

 

Complaint Details
THE PRODUCT WAS BOUGHT IN AUG 12, BUT YET HAS NOT BEEN SERVICED WITH THE VALID SPARE PARTS AND DEFECTIVE PRODUCT HAS BEEN SUPPLIED. ALSO FOR 7 MONTHS NOW NO RESOLUTION HAS BEEN GIVEN.

Replies

Date: 2013-03-06 15:17:34
Subject: ECO FRIENDLY_NO SERVICE & SPARE PARTS UNDER WARRAN
Reply: Dear MR. COL PRANAB KUMAR DAS,

Please explain your complaint in more detail and also attach the supporting document related to the complaint. On receipt of the same we will be able to look into the matter.

Thank you

Divya
 

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