Complaint Details

Status : Closed Closed
Complaint No
: 0003454/2013
Category : Telecom
Date : 26-02-2013
Subject Line : Tata Docomo has disconnected my number since the day I ported to their services
     
Complainant : Moosa Khan
Address : 20, 1st Main Road, Kuvempu Nagar, New GuddadaHalli, Mysore Road,
     
Complainee : Tata Docomo Teleservices
Address :

 

Complaint Details
Respected Sir,

I ported my number (9845046273) from Airtel to Tata Docomo as of 15th Feb 2013. Since that day my number has been completely blocked from the network and I am unable to make or receive any calls. However, more than this I am unable to call the customer service (121) also from my Docomo SIM. I have raised multiple complaints and sent lot of emails to Tata Docomo. But have heard nothing from them. The complaint number 349332025 registered as on 17-Feb-2013 at 13:12hrs.

I have resubmitted my address proof (Voter's Card copy also by email) to them but they're not taking any initiative to restore my connection.

My request, I have lots of calls exchanged on daily basis and I am undergoing a loss with my clients, because they're unable to call me. I seek a relief from being disconnected.

I hope Consumer Court will help me get connected again to the network.

Regards,
Moosa Khan

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