Complaint Details

Status : Closed Closed
Complaint No
 : 0003482/2013
Category : Telecom
Date : 28-02-2013
Subject Line : Poor Service & Customer Care
     
Complainant : Chetan Chauhan
Address : # 18 I.T.I Layout A Narayanpura Bnagalore 560016
     
Complainee : Tikona Digital Network
Address : http://www.tikona.in/contactus

 

Complaint Details
This regarding my Broadband connection I have taken a two months back from Tikona, which claimed it to be 2 MPBS connection. In real speed they provide less then 250 kpbs and signal is always down. When you call customer care they never turn up. They send me number which don't like this on 9916214722 - one their technicians Chandil.

Replies

Date: 2013-03-08 16:41:52
Subject: Tikona DigitalNetwork-Poor Service & Customer Care
Reply: Dear Mr. Chetan Chauhan,

Provide supporting documents related to the complaint, your correspondence with tikona etc. On receipt of the same we will look into the matter.

Thank you

Divya
 

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