Complaint Details

Status	:	Closed
Complaint No	:	0003548/2013
Category	:	Computers & Accessories
Date	:	06-03-2013
Subject Line	:	Epson L200 printer not repaired under warranty
Complainant	:	Javed Kachchhi
Address	:	416/A, 4th Floor, Babukhan Estate, Basheerbagh
Complainee	:	Epson India
Address	:	EHYD34, Microchip Technologies, Ameerpeth

Complaint Details
I had bought an Epson L200 printer on 22nd February 2012 with one year onsite warranty. Serial number NFZK029797.
JR no #INC1000366211
RMA no #INN6000042674

It stopped working in the first week of February 2013, which was supposed to be covered within warranty.

I called Epson customer care and registered a complaint. But they have refused to repair my printer under warranty even after supplying the necessary warranty receipts. Its been a month now and the printer is with them. They are demanding Rs 1200 to service the printer.

Please assist.

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