Complaint Details

Status	:	Closed
Complaint No	:	0003587/2013
Category	:	Computers & Accessories
Date	:	09-03-2013
Subject Line	:	SUB STANDARD ASUS LAPTOP
Complainant	:	SARANG DATE
Address	:	110, KASLIWAL BHAGYODAY, BESIDE SHIVAJI NAGAR RAILWAY CROSSING, AURANGABAD
Complainee	:	ASUS
Address	:	OPP SANT EKNATH RANG MANDIR, NEW OSMANPURA

Complaint Details
SUB-STANDARD PRODUCTS AND SERVICE OF ASUS
Be aware of ASUS Laptops
Very Bad experience about ASUS LAPTOP, sub-standard products..
I have purchased ASUS Laptop for Rs. 37000 on 18/11/2011 from SPACE COMPUTERS, Osmanpura, Aurangabad, Maharashtra, India.
It is latest version of I5 Model ..model no. x53sc-sx492D SERIAL NO.B9NOAS069329359.
But soon after starting to use i observed its speed was very slow. So I called service center of ASUS and got some repairing work. Then in the month Feb 13 (only after 15 months) HARD DISK get crashed.
I had visited service center but they refused to any help.
They asked me to purchased another HARD DISK of Rs.4500 /-
So it is better to abstain from ASUS...Very bad products and service

If you observe anyone going to purchase ASUS pls ask him to contact me. I will share my bad experiences with ASUS.
Mob no. 08605530017

Purchase Details-
Bill no.SP/11-12/A0628, Rs. 37000, Dated 18/11/2011 ,
Model no. X53SC-SX492D, Dealer- SPACE COMPUTERS, New Osmanpura, Aurangabad.

Regards,

Sarang Date
Aurangabad (Maharashtra, INDIA)

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