Complaint Details

Status	:	Closed
Complaint No	:	0003589/2013
Category	:	Telecom
Date	:	09-03-2013
Subject Line	:	HARRASMENT
Complainant	:	ATUL MISHRA
Address	:	405,UNITECH BLDG MIDC ANDHERI EAST
Complainee	:	IDEA CELLULAR
Address	:

Complaint Details
Dear Sir/Madam,

I had taken idea connection.then due to irritation of high charges ,i chosen portability service n moved to Vodafone.
At the time of portability I was clearly told to pay full & final amount to idea to get services transferred to Vodafone, unless you pay,your services from idea can not be released.I followed the same.Regarding full & final payment,I used to get calls from idea for a week but due to busy schedule i couldn't make payment.then One day i was free ,n got a call from idea ,telling to pay rs.250 as final settlement.I replied that i cant go to your gallery but you can send a collection boy to Andheri station Mumbai.

That lady sent a guy (Yusuf Khan) from FAME ENTERPRISES MUMBAI to collect the amount.i paid settlement amount rs.250,considering this chapter will be over.
But since a month,i'm getting harassed from idea company by getting a message everyday morning till last week.over & above now since a week i have been receiving 3-4 messages a day regarding balance amount 128rs.but no1 called me in this regards.

Therefore i want to register the complain of harassment on idea cellular. if i was supposed to pay more money,then why didn't they informed me while i paid 250 rs.

I have payment receipt too.
Bill no-264988 , date-18.102012


Kindly help me out with this.


thanks & regards
Atul Msihra
8691907233
Mumbai

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