Complaint Details

Status	:	Resolved
Complaint No	:	0003604/2013
Category	:	Telecom
Date	:	10-03-2013
Subject Line	:	No Response to complaints for almost 50 days
Complainant	:	Yogesh Sharma
Address	:	Mumbai
Complainee	:	Vodafone
Address	:

Complaint Details
Vodafone has downgraded to pathetic levels of services when it comes to customer responsiveness & service. I have been following up with all mentioned below mail ID -

corporate.assist@vodafone.com,
vodafonecare.mum@vodafone.com
nodal.mum@vodafone.com,
appellate.mum@vodafone.com

for last more than a month (49 days) i.e. since 23rd January to activate "Roam Like Home" plan. No response at all for a month and got activated on 28th Feb. Now I have been struggling to get this refund done but again No Response at all. I have been getting reminders to pay the bill. I regret inconvenience caused but I won't be able to pay incorrect amount. I have been chasing them to share correct bill amount quickly. I just want to clear dues and port my service provider. They're just torturing their customers. Pathetic Vodafone!!!

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