Complaint Details

Status	:	Closed
Complaint No	:	0003636/2013
Category	:	Service Provider
Date	:	12-03-2013
Subject Line	:	Reg Godrej AC and Washing Machine
Complainant	:	N S SUDHAKAR
Address	:	1-2-6/E/1, BUDVEL, RAJENDRA NAGAR, HYDERABAD
Complainee	:	RELIANCE DIGITAL
Address	:	ROAD NO.12, BANJARA HILLS,

Complaint Details
Regarding No Service For AMC of Godrej AC and Samsung Washing Machine
I have Purchased a Godrej AC and Samsung Washing Machine two years back from Reliance Digital, Road No.12, Banjara Hills, Hyderabad. They have insisted me to take AMC for both the Products. I have taken AMC for Godrej 1.5 Ton AC by paying 2800 for extended warranty as well as service for 3 years. I have paid Rs.1100 for Samsung Washing machine for extended warranty of 2 years. One month back The Service person called on my mobile saying that he will visit our residence for servicing the AC. Since one month he has not visited. The Reliance Digital People have no moral responsibility after selling the products. By paying the Amount I have wasted the money for AMC. Since the summer is reaching the service person has to come and check the AC condition. Nothing has happened. They do not bother about customers. They simply collect money and keep quiet. They have to visit my residence yearly 2 times for servicing. They have not visited even for single time.

Action has to be taken against Reliance Digital.

N S SUDHAKAR
MOBILE : 9703219089, 9948318495

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