Complaint Details

Status	:	Closed
Complaint No	:	0003643/2013
Category	:	Telecom
Date	:	12-03-2013
Subject Line	:	Miminimum internet speed guarantee by ISP
Complainant	:	Paresh Rege
Complainee	:	All ISPs in INDIA

Complaint Details
Dear Sir,

Like all other users of internet in India, I always face a problem of very low actual download or upload speed against a high speed shown in the advertisements by the ISPs.
There is no regulation in our country to ensure that the ISPs do not cheat and provide some minimum guaranteed speed to all users.

Some countries like Hungary have taken initiative in this regards to protect the interest of consumers. Why not INDIA?
What if ISPs had to advertise minimum speeds? In Hungary, they do http://arstechnica.com/tech-policy/2010/08/the-federal-communications-commission-reported/
Internet speed - Telecommunications Industry Ombudsman http://www.tio.com.au/__data/assets/pdf_file/0020/9056/Internet-speed.pdf

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