Complaint Details

Status	:	Resolved
Complaint No	:	0003717/2013
Category	:	Telecom
Date	:	16-03-2013
Subject Line	:	Marketing Fraud
Complainant	:	AIRTELD2H
Address	:	A15 Sardar Park College Road Vaniyavad
Complainee	:	AIRTEL
Address	:	A15 Sardar Park College Road Vaniyavad

Complaint Details
Dear sir,

Following is case History.

1. On 13 March 2013 I requested call from Airtell about new Connection.
2. Same day I got call from Mr. Dharmendra
3. Mr. Dharmendra Offered me AIrtel D2H connection of INR 2990/-
@2090 only with One month subscription. and installation in 24-48 hours
4. I dont get installation on 14th March, so on 15 march I contacts your Local Dealer, and Explained the matter.
5. They said they dont have any Information about my Order, but even they ready to install on the spot.I wanted me take refund from Airtel for existing order.
6. I have tried to call your customer care Mr. Dharmendra on given number 18001028080, but whole day this was busy.
7. Then I tried at night, and many time I talked to CC executives, No one knows Mr. Dharmendra, and There is nothing processed on My order.
9. Even on today 16 march 2013 I have asked so many time to cancel my order and refund, so I can order form Local, But no one is responding, and Just promising to install just in Hour, callback in hour, or a day, But actually this all are fraud. As there is no actual action for installation.
10. Now I just want my order to be refunded As it is not fulfilled in Given time Period.

Following are my all the Details.I have wasted so much time on getting your service, but dont get service at all.

Link of Payment sent from Mr. Dhamendra(Your cc Executive)
Payment link: http://1.23.240.84:8089/airtel/payment/index.php?bid=187037

Registered Mobile Number: 09327083391
Name : Hemant N Yadav
Add: a15, sardar Park, college Road Vania vad Gujarat.

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