Complaint Details

Status	:	Closed
Complaint No	:	0003719/2013
Category	:	Telecom
Date	:	16-03-2013
Subject Line	:	Charging on closed mobile service no. 92255903534
Complainant	:	Tarun kapoor
Address	:	bicholim
Complainee	:	Tata Teleservices
Address	:

Complaint Details
i am attaching full communication detail...


----- Forwarded Message -----
From: Tarun Kapoor
To: Advocate Rakesh
Sent: Saturday, 16 March 2013 3:59 PM
Subject: Re: Legal Notice

Dear Rakesh,
As described by you the amount of bill is pending for Rs 502 only(sept-12) from my side as on the same month i had told CC to stop my services of phone and send me summarize bill, which they fail to do so (but they had charged me for the full month ),i was stopping the services against there lack of services and network issue in the area.you don't know how much i had lost due to there bad services,that was the only reason to switch to other services operator.

i was not able to contact tata as my no. was bared from from Tata side.
and even there was no communication from tata side not a single mail, and now they are sending me directly legal notice.

tel me further preceding to be taken, i am going to register in consumer complaint

regards
Tarun kapoor


From: Advocate Rakesh
To: tarunkapoor05@yahoo.com
Sent: Friday, 15 March 2013 11:25 AM
Subject: Legal Notice


Rakesh Kumar
ADVOCATE Lawyer Chamber No-D-511,
Karkardooma Court, Delhi



UNDER CERTIFICATE OF POSTING

To,

TARUNKAPOOR | TARUN S KAPOOR
ROOM NO.102, NESTLE RESIDENCIAL COMPLEX, MAULINGUEM BICHOLIM, NESTLE INDIA
Ponda
Rest Of Maharashtra
;

Ref No : RMHF/T09364

Account No :978691702
Mobile No. : 9225903534

Re : Non-Receipt Of Payment

Dear Sir / Madam,

Under the instructions from my client M/s. Tata Teleservices Limited having its principal place of business 10th Floor, Tower – I, Jeevan Bharti, 124 Connaught Circus, New Delhi 110001, who have been appointed by Tata Teleservices Limited (hereinafter referred as “Company”), having its Circle Office located at Rest Of Maharashtrato provide service for recovery of their outstanding dues from subscribers on account of usage of their services, I do hereby serve you with the following Legal Notice: -

1. That you had subscribed to telecom services provided by Company on the terms & conditions as laid down in Customer Application Form (CAF) or Subscriber Enrolment Form (SEF) which were duly read, acknowledged & signed by you in acceptance thereof.
2. That on the basis of information/statement furnished by you in the CAF/SEF, the Company allotted you the captioned Mobile No.(s) under the captioned Account No.
3. That you were duly serviced upon with the monthly bill(s) against usage of services, requiring you to make payment of charges mentioned therein, by a certain date, followed by repeated verbal telephonic requests coupled with reminders through SMS, however, to no avail.
4. That in accordance with the terms and conditions of CAF/SEF, you were required to make timely payments in respect of the services availed by you, which you’ve failed to make despite repeated reminders and requests. After adjusting the refundable security deposit, if any, against the outstanding dues, a sum of Rs.1410/- is still due and payable by you, which you have willfully and intentionally neglected to pay off. In addition to above, you are required to make payment of penal interest @ 2.5% per month on account of delayed payment from the date when it accrued.
5. That it is evidentially clear that you with malafide intentions applied for the connection(s) and availed the services of the Company and subsequently, willfully and intentionally evaded and refused to make the payment of dues to the Company which is blatant disregard of your acceptance of terms of CAF, duly executed by you.
6. That in order to facilitate and enable you to avail the services of the Company, you had been entrusted with the services by the Company with express instruction of timely payment as an essence governing usage of the services. However, you deliberately and without any authority have not paid your outstanding bills due to the Company, which amounts to Cheating under Section 420 of Indian Penal Code and also Criminal Breach of Trust punishable under section 406 of Indian Penal Code.
7. That through this notice we hereby call upon you to make the payment of the outstanding sum of Rs. 1410/- along with penal interest @ 2.5% per month to the Company from the date of notice till actual realization of the said amount, together with notice fee of Rs. 500/- within seven (7) days from the receipt of this notice, failing which the Company shall be constrained to file civil, criminal, suit for recovery and other miscellaneous proceedings against you in the competent court of law and in that event you shall be fully responsible for the same.
8. Furthermore, the Company shall be free and well within its rights to share the information regarding the default on your part with other telecom operators or credit verification agencies, upon demand.

In case you have any query and/ or should you wish to pay off the outstanding amount, kindly contact Mr. Manish Rathore at 09266628354 However, in the event, you’ve already cleared/ paid off/ settled the dues before receipt of this notice, please ensure to write back with a copy of receipt signifying payment of dues to:-

Head- Collections
Tata Tele Services Ltd,09364
3rd floor,The metropole building
Bund Garden Road,Next to Innox Multiplex

A copy of this notice has been preserved in my office for record and future course of action.

Thanking you,

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