Complaint Details

Status	:	Closed
Complaint No	:	0003759/2013
Category	:	Consumer Goods
Date	:	19-03-2013
Subject Line	:	FRAUD COMPANY...TIMTARA CO.....NON DELIVERY OF PRODUCT, FRAUD COMPANY
Complainant	:	Jaysinh Gohil
Address	:	23, SHREEDHAR BANGLOW, S,G HIGHWAY SATELLITE, BODAKDEV
Complainee	:	WWW.TIMTARA.COM
Address	:	Infosecure Consulting Pvt. Ltd. G 38, 1st Floor, Sector- 63, Noida Uttar Pradesh -201301

Complaint Details
R/sir.

My name is Jaysinh Gohil from Ahmedabad. I want to raise consumer complain against timtara web company. My order detail is given as per below order id, and its payment is also paid by credit card Rs. 25567.00 on dt : 19.02.2013. for consignment or shipping information i had make a call to his customer care a lots of time and also communicate with mail, but they are not replied in any manners or they are also not dispatch the parcel till today. My Oder details & Payment details is given below.

ORDER DETAILS

• Order #10398800
Order Date: 19-02-2013
Recipient: JAYSINH GOHIL
This order is marked as Awaiting Shipment……Your Order Contains the Following Items:
1 x Micromax Canvas 2 A110 Mobile Phone
________________________________________
Order #10398798
Order Date: 19-02-2013
Recipient: JAYSINH GOHIL
This order is marked as Awaiting Shipment…..Your Order Contains the Following Items:
1 x Sony 1TB USB 3.0 Portable Harddisk Drive(Black)
________________________________________
Order #10398796
Order Date: 19-02-2013
Recipient: JAYSINH GOHIL
This order is marked as Awaiting Shipment……Your Order Contains the Following Items:
1 x Sony PSP E1004
________________________________________
Order #10398794
Order Date: 19-02-2013
Recipient: JAYSINH GOHIL
This order is marked as Awaiting Shipment…….Your Order Contains the Following Items:
1 x Sony BDP-S380 Blu-Ray Disc Player


I request you to sir, please raise my complain against this kind fraud company and please try to refund my payment as soon as possible, and also punish them as in proper manners and please raise its all information to appropriate web engine to stop this kind of fraud from this kind of chor company.

I had raise my complain and still they are not replied

COMPLAIN LINK : http://www.timtara.com/account.php?action=complaintdetail&cid=61030

ORDER & PAYMENT STATUS : http://www.timtara.com/account.php?action=order_status

Thanks
Jaysinh Gohil
jaysinh009@yahoo.co.in
9974499999

Bottom of Form


Order Status: Awaiting Shipment
Order Date: 19-02-2013 @ 7:28 PM
Order Recipient: Jaysinh Gohil
Order Total: Rs. 9,440 INR
________________________________________
Billing Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
Shipping Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
________________________________________
Order #10398800 Contained the Following Items:
Item Details Price
1 x Micromax Canvas 2 A110 Mobile Phone
Rs. 9,241
Total: Rs. 9,241
Shipping: Rs. 199
Total Amount Payable: Rs. 9,440 INR

Order Status: Awaiting Shipment
Order Date: 19-02-2013 @ 7:28 PM
Order Recipient: Jaysinh Gohil
Order Total: Rs. 5,037 INR
________________________________________
Billing Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
Shipping Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
________________________________________
Order #10398798 Contained the Following Items:
Item Details Price
1 x Sony 1TB USB 3.0 Portable Harddisk Drive(Black)
Rs. 5,037
Total: Rs. 5,037
Shipping: Rs. 0
Total Amount Payable: Rs. 5,037 INR

Order Status: Awaiting Shipment
Order Date: 19-02-2013 @ 7:28 PM
Order Recipient: Jaysinh Gohil
Order Total: Rs. 5,877 INR
________________________________________
Billing Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
Shipping Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
________________________________________
Order #10398796 Contained the Following Items:
Item Details Price
1 x Sony PSP E1004
Rs. 5,877
Total: Rs. 5,877
Shipping: Rs. 0
Total Amount Payable: Rs. 5,877 INR


Order Status: Awaiting Shipment
Order Date: 19-02-2013 @ 7:28 PM
Order Recipient: Jaysinh Gohil
Order Total: Rs. 5,213 INR
________________________________________
Billing Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
Shipping Details
JAYSINH GOHIL
23, SHREEDHAR BANGLOW, B/H. TEJ MOTORS, NR. MAN PARTY PLOT, S.G.HIGHWAY ROAD, SATELLITE, BODAKDEV
AHMEDABAD, GUJARAT 380059
India
________________________________________
Order #10398794 Contained the Following Items:
Item Details Price
1 x Sony BDP-S380 Blu-Ray Disc Player
Rs. 5,213
Total: Rs. 5,213
Shipping: Rs. 0
Total Amount Payable: Rs. 5,213 INR










Please reply me as soon as possible. One more Question is Can I complain in Court? for penalty and claim payment with penalty?

Give me advise as soon as possible.

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