Complaint Details

Status	:	Closed
Complaint No	:	0003770/2013
Category	:	Consumer Goods
Date	:	19-03-2013
Subject Line	:	Fleecing of customers with tall claims
Complainant	:	Kaushik Mehta
Address	:	Borivli ( West )
Complainee	:	100 Best Buy
Address	:	Suksh Technology Private Limited Salarpuria Hallmark, 15/3@16, 4th floor, Kadubeesanahalli, Outer Ring Road, Bangalore - 560087, INDIA.

Complaint Details
-- Forwarded Message -----
From: kaushik mehta
To: "info@100bestbuy.com"
Sent: Friday, 15 March 2013 8:11 PM
Subject: Fw: Order No.8738623 from CCAvenue

Dear Sir,

I had taken part in the contest for Samsung Galaxy Grand and paid the required amount through credit card and the transaction had been successful. (confirmation mail mentioned below)

Yesterday I received a call from one of your dept. and somebody called Swati spoke to me on my mobile. She told me that I was selected for a lucky draw, as one of the participant out of ten selected and after the draw 8 would be the lucky winners of Samsung Galaxy Grand. She also said that the company was offering me a MP3 player and a pen drive at free of cost along with a coupon for the lucky draw but I'll have to pay the courier Rs. 1035/- for handling and other charges. She verified my address and told me that we'd be sending it through BlueDart couriers and I'll receive a call shortly from the courier company. I received a call shortly to verify and confirm my address but it was not from Bluedart Couriers but from your company itself. I told the person to put me back to the person who spoke to me and was duly put through. Again Swati came on the phone line and told me that as she had already explained the call was to confirm my address.

While speaking to Swati I inquired as when the draw to give out the Samsung Galaxy Phones to the lucky 8 winners will be held and I would like to be present as I'm one of the participant selected. She started giving me unconvincing and evasive replies about the draw and and when I tried to ask further she immediately disconnected the phone. I tried calling her back on the number but to no avail. In fact the number to which I tried calling back said that it is not in use.

Now as mentioned earlier as I'm one of the ten selected participants for the lucky draw where 8 participants will be awarded the Samsung phone, I wish to be present for the draw, so request you to give me the draw details.

Also with regards to the draw I was not at all notified as regards to my status. Request you to do the needful and anticipate a prompt reply in this regard.

Most of the telephone numbers mentioned in your site are not answered to.

As I don't stand totally convinced of your contest after the way Swati disconnected the phone, I want to make the above request of being present in the draw. I look forward to hear from you in this regard at the earliest failing which I'll be forced to initiate appropriate action.


Thanks & Warm Regards,


Kaushik Mehta.
Bombay - India.
Cell No.: + 91 9323211935.

PS: In spite of repeated reminders via mails nobody bothers to reply and the phones are never answered to. In fact on the site I've mailed the CEO and have not got a reply as yet

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