Complaint Details

Status	:	Closed
Complaint No	:	0003875/2013
Category	:	Others
Date	:	25-03-2013
Subject Line	:	No refund for failed recharge
Complainant	:	Muhammad Mudassir Khan
Address	:	Mohan Pride, Vayle Nagar, Khadakpda
Complainee	:	Billdesk.com
Address	:

Complaint Details
I did an online recharge from tatadocomo.com which deducted money from my bank account but the recharge failed. I wrote a mail on 17th Jan to pgsupport@billdesk.com and got a reply on 23 Jan...

Dear Mr. Khan,

Thank you for writing to Payment Gateway Support.

This is with reference to your e-mail dated 17 January, 2013, regarding status of the payment.

We have contacted the biller and they have confirmed that the refund for the mentioned payment via transaction id: MSPD2897809424 has been initiated at their end on 22.01.2013. It will take 5 to 7 working days to credit the amount in your account.

We appreciate your patience in the interim.

Warm Regards,

Wasim Khan
Payment Gateway Support
BillDesk

Its been over 2 months now but i havent received any refunds on my account. I hope the concerned people see this and do the needful.

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