Complaint Details

Status	:	Closed
Complaint No	:	0003891/2013
Category	:	Food & Beverages
Date	:	26-03-2013
Subject Line	:	Purchase amount deducted twice from my Debit Card
Complainant	:	Yoganath A
Address	:	C 100 CWPRS Staff Colony Kirkatwadi Khadakwasla
Complainee	:	Big Bazaar Kothrud Pune
Address	:	Big Bazaar Kothrud Pune

Complaint Details
I have purchased some items in Big bazaar using my Debit Card, on 23rd March 2013 for the amount Rs.2458.23 during this payment,the vendor used a second machine for swiping the card since the first one responding very slowly, the result is the amount Rs 2458.23 & Rs 2458.00 deducted from my account. But for only one payment I have signed the counter foil for the payment (Rs 2458.23). The transaction details are given below.

Payment date: 23rd March 2013
Payment by: SBI Debit Card
Card #: 4591 5100 3956 0763
Account #: 30883515068

The following are the details given by Big Bazaar.
Txn # : 308215517760 - Rs 2458.23 - Time: 9.24 Pm
Txn# : 308215540176 - Rs 2458.00 - Time: 9.23 Pm
Receipt #: 0047283
Cashier Name: Mahesh Bhosale
Toll No: 5
St: 4819 Ch:252056 Tr:39132
Pl Refund Extra deducted amount Rs 2458.00 as soon as possible to my account.
Pl do the needfull.

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