Complaint Details

Status	:	Closed
Complaint No	:	0003948/2013
Category	:	Consumer Goods
Date	:	29-03-2013
Subject Line	:	Repeated complaint after service
Complainant	:	Dhanasekar
Address	:	Plot no 17,Nanbargal nagar,lakshmipuram road,poonamalle,Chennai 56
Complainee	:	Samsung Electronics India Pvt Ltd
Address	:

Complaint Details
I had A/c has poor cooling (bought on 18/4/11), Since new to A/c usage,I found this problem on may 2012, people from service centre done the gas refilling on 12/5/12 on pay of Rs.1650, same complaint repeat on 22/8/12 and paid Rs.2523 to fix,this time taken the whole unit to service centre ,again complaint repeat on Jan 2013 and fix at free of cost,now again repeated , asking money to fix.I asked samsung to send senior people directly from samsung on pay and asked refund all previous pay from authorized service centre,samsung tells no refund possible

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