Complaint Details

Status : Closed Closed
Complaint No
: 0003950/2013
Category : Banking
Date : 29-03-2013
Subject Line : ATM Transaction from ICICI bank ATM
     
Complainant : Vikram Singh
Address : SMQ E 50, ASir Force Station Kanheri hills, yeour
     
Complainee : SBI Bank
Address : SBI Samta Nagar

 

Complaint Details
When I was withdrawing 7000/-from ICICI Bank ATM Nagpal HPCL Petrol Pump jaipur (S1CW5708) txn 135754 on 13 Feb 13, amount was deducted from my SBI Bank account but money did not come out from ATM machine.
I registered a complaint in my home Branch SBI Samta Nagar,Thane (west) vide compaint no. AT42927723319 on 13 Feb 13. Against this complaint SBI Samta Nagar informed me that your transaction is successful as per JP log from ICICI Bank in which responce code is 0000 But I did not cash on that transaction.
SBI Samta Nagar Manager advised me to complaint in Branch of ICICI.
But ICICI bank also is not resolving my issue.
My Account No. 20065603743
My Card No - 6220181303500015323
Time of Tns#- 162010
Date - 13 Feb 13
ATM Code - S1CW5708
Txn - 135754
Amount - 7000/-

Replies

Date: 2013-04-03 15:59:53
Subject: ATM Transaction from ICICI bank ATM
Reply: Dear Mr. Vikram Singh,

Please forward / attach your correspondence with the Banks.

Thank you

Divya
 

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