Complaint Details

Status	:	Closed
Complaint No	:	0003996/2013
Category	:	Consumer Goods
Date	:	01-04-2013
Subject Line	:	Not Received purchased product on given time. A fraud site
Complainant	:	Prathamesh Mantri
Address	:	At. Po. Bhatkuli Jain, Dist Amravati, Maharashtra, 444721
Complainee	:	www.kaunsa.com
Address	:	Kaunsa.com C/o Mify Solutions Pvt. Ltd. 204 - 2nd Floor, Singhal Tower Near Labour Chowk Sector 58, Noida – 201301 Uttar Pradesh (INDIA)

Complaint Details
Dear Sir,
I purchased Sony Xperia P LT22i White worth Rs.15780 from site www.kaunsa.com and my order Id is KA/90676/VM8QRN1L. The delivery date was 30th march, but I dint get my product on given date, when I called to Customer care, no one picked up, but when I tried more than 10 times, somehow someone picked up and assured me to deliver product on Monday i.e. 1st of April. But, today also, nothing happened and when I called again, he extended the date by 3 days more i.e. 4th of April. I am dam frustrated with this situation and I want my product to be delivered as soon as possible. If possible, I want to file a case on them for harrassing customer Mentally and Economically.
I have come here with great hopes, plesae do needful.
Here is attached screenshot of order details and my acc info at Kaunsa.com
Please take care of my request
Thank You
Prathamesh Mantri

Replies