Complaint Details

Status	:	Resolved
Complaint No	:	0004049/2013
Category	:	Entertainment & Recreation
Date	:	03-04-2013
Subject Line	:	Airtel Digital TV account activation
Complainant	:	Vidhan Dashora
Address	:	77, 16th Main, 4th Cross, Koramangala 4th Block
Complainee	:	Airtel Ltd.
Address	:

Complaint Details
Hi,

I had purchased Airtel Digital TV connection on 23rd Mar 2013 and it was installed at my place on 27th Apr 2013. Even after all these days I am not getting any channels and instead an error message is displayed which says my account is suspended due to insufficient balance. Although I had made a payment of 5000 Rs. upfront while purchasing. I have called customer care 30-40 times, sent out emails to the nodal officer in Bangalore, but there has been no solution, I am told all the times that my issue will be resolved in 2 hours, but those 2 hours have not finished till today.

Replies