Complaint Details

Status	:	Closed
Complaint No	:	0004064/2013
Category	:	Others
Date	:	04-04-2013
Subject Line	:	Mis-commitment by bluestone.com
Complainant	:	Amitabha Mukhopadhyay
Address	:	UD 08-0203 Udayan The Condoville 1050/1 Survey Park
Complainee	:	www.Bluestone.com
Address	:

Complaint Details
I had ordered a particular item and as per the "promise" on the company website delivery was to be in 3 working days. After ordering the product and paying for it, a few hours later my wife ( person to whom delivery was to be made) was called and told that delivery cannot be made in 3 days. When I called up cm care to find out why I was given what I consider to be flimsy excuses like not a serviceable area by Blue Dart ( funny as it happens to be one of the hubs of South Kolkata), I was also told that there are problems in delivering items in 3 days to Kolkata ( Then why the false promise?)
Please note details:
Item Ordered: 001232-722
Order Number: B37U8XQD
Please help so that the company is not able to mislead consumers with what I consider to be incorrect promises.
Regards
Amitabha

Replies