Complaint Details

Status	:	Resolved
Complaint No	:	0004065/2013
Category	:	Service Provider
Date	:	04-04-2013
Subject Line	:	Airtel Digital TV is not installing my equipment even after repeated requests
Complainant	:	K.S.Prathap Reddy
Address	:	ews 834 , KPHB 3rd Phase , Kukatpally
Complainee	:	Airtel Digital TV
Address	:

Complaint Details
My Customer No 3007928120 . Have raised my first request to re-install my Airtel Digital TV at my new locaion

last Friday and the requet no is 29456353. No one called me or attended to this. Then

again I called them and raised another request after expalining and complaining to

them that my first request is not attneded to and they raised another request and the

request no is 29501760. Against this request too no one called me or came to install

my equipment.I callled them again and spoke to their escalation manager and they

promised that it will be attended to immediately but until now no one bothered to call

me to resolve my issue. To my surprise I just received an SMS stating that my second

request is resolved. But until now is not resoved and there is another request under

29536978 is raised yesterday.

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