Complaint Details

Status	:	Closed
Complaint No	:	0004125/2013
Category	:	Telecom
Date	:	09-04-2013
Subject Line	:	Interrupted Net service
Complainant	:	Nasreen
Address	:	p.o.marakkara, via.kadampuzha, malappuram (dst)
Complainee	:	Vodafone
Address	:

Complaint Details
I have been an active customer of vodafone for the last 2 years. I have never had any issue until the start of 2013. Past few months i have been having horrible experience with Vodafone.I have lodged several complaints with the company regarding the interrupted net service and I am still facing the same problem. The representative from customer care assures me that the issue will be solved and no favorable action has been taken. Apparently, I am paying for a service that i don't even have. They have not shown the courtesy to extend my validity for the days i have lost the service, or reimburse my money back or even to resolve the issue.

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