Complaint Details

Status	:	Closed
Complaint No	:	0004153/2013
Category	:	Travel
Date	:	10-04-2013
Subject Line	:	NON REFUND OF TICKET
Complainant	:	VEDANOOJ GHATAK
Address	:	B903, SAMARPAN TOWER, 132 FEET RING ROAD, NARANPURA
Complainee	:	KINGFISHER AIRLINES
Address	:	Kingfisher Airlines Limited 12th floor UB Tower UB City No. 24 Vital Mallya Road Bangalore 560 001 India

Complaint Details
Respected Sir,
This complaint is regarding non-refund of air tickets issued by Kingfisher Airlines, which were purchased on 9th September 2012. The journey dates were 04.11.2012 and 15.11.2012 for the to and fro journey between Mumbai and Bangalore. The flight was cancelled by Kingfisher Airlines at their end for the reasons best known to them. The relative Ticket nos. were 0902473048975 (Booking Ref PNR: LMTJVH) for Rs.5524/- and 0902473049205 and 0902473049206 (Booking Ref PNR : PGXGRV) for Rs.3508/-. Due to cancellation of flights by the Airlines, I had no other option but to cancel the tickets on 21st October 2012 claiming the refund of money as per rules.
During the last six months, I have repeatedly followed up and requested them for refund of money, but all my efforts have failed to fetch my hard-earned money back. As and when I call and discuss with Kingfisher Customer Care representatives, the refund dates are increasing by 7 to 20 days in each call. It has become a deceptive matter of the Kingfisher Airlines. I have already logged complaint to web_booking@flykingfisher.com and guestcare@flykingfisher.com 50 times or more, but no response has come from their end. I apprehend fraudulent transaction on the part of the Kingfisher Airlines.
In view of the above, I seek your help and intervention to recover my hard-earned money back.
With regards,
VEDANOOJ GHATAK
Mob.No.090997 06503
Email : vedanooj@rediffmail.com

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