Complaint Details

Status	:	Closed
Complaint No	:	0004170/2013
Category	:	Insurance
Date	:	12-04-2013
Subject Line	:	MAX Bupa Health Insurance Policy Not Provided Money deducted from last 2 months
Complainant	:	Papiya Banerjee
Address	:	T6 Hno 801 Civitech Florencia Apartment Ramprastha Green Vaishali Ghaziabad
Complainee	:	MAX Bupa Health Insurance
Address	:

Complaint Details
I bought a Max Bupa policy for myself and my Husband in February through their online system and paid Rs.14716/- (Fourteen Thousand Seven Hundred and Sixteen Rupees only) online instantly. I Received a Confirmation of my money submitted with Payment Reference No: MICI2930286219 and WEB REFERENCE NO: WNB000010096. My Application Form no: 810000020096 for Heartbeat Gold 500000 2 Adults with Policy No: 30186846201300 on February 26th 2013. I kept following up with the Customer care for the status of my policy but none of them gave me a concrete reply. They said my application is in process. I emailed, called did everything but now the thinsg have gotten out of hands, neither i have received a single call from the so called reputed company nor have i received any written communication. It has been 2 months since and i have no clue what am i supposed to do. Have they eaten my money ? do they have no shame to either reject or accept my policy or atleast communicate with me. I am a senior manager at a very reputed company and absolutely do not deserve this attitude. I shall take this matter to the court of law if my problem is not solved within 48 hours.

Please cooperate.

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