Complaint Details

Status	:	Closed
Complaint No	:	0004245/2013
Category	:	Telecom
Date	:	16-04-2013
Subject Line	:	recharged balance not received
Complainant	:	Manish kumar
Address	:	customs quarter, c-153, shantipally , kolkata 107
Complainee	:	tatadocomo
Address	:

Complaint Details
I have recharged my mobile no. 8981416006 (through SBI transaction ref. no.IGH6990858 )yesterday by Rs 161/- to avoid expiration of 300 plus existing minutes balance. But my mobile is not recharged till date. & I also lost my existing balance of 300 plus minutes balance today. I have mailed 7 times to tatadocomo but no action has been taken so far. Now docomo customer care executive told that Rs 161 will be refunded within 7 days . Now How can I use my mobile without balance for 7 days & what will happened to my existing 300 minutes which is showing expired today . please do necessary action so that I got both existing balance & recharged balance. I don't want to get back Rs 161 to my account . I want only to get my both balances. so please do strong action against tatadocomo

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