Complaint Details

Status	:	Closed
Complaint No	:	0004296/2013
Category	:	Banking
Date	:	20-04-2013
Subject Line	:	Wrong Credit card default
Complainant	:	Sajid Memon
Address	:	L-36, Jal Vayu Vihar
Complainee	:	ICICI Bank
Address	:	Mumbai

Complaint Details
I was using ICICI bank credit card from 2007-2011. In 2011 I stopped using credit card and asked customer service to deactivate it. Moreover, I discretely ask them to make sure there are no outstanding amount on my card. In 2013 I applied for Home loan from Axis bank and I get to know that I am in default list of ICICI credit card. My credit score is poor and can't get loan. I talked to ICICI bank they only know I have outstading on my card with no other clue what so ever. Surprisingly, I could login suing my credit card number (which I already have deactivated 2 years ago) and could see outstanding amount with no details. I am surprised how big bank like ICICI made such mistake. I always believed ICICI bank is with such standard and competitive bank with morals but looks like things have change. I urge ICICI to do the necessary to restore my status from Default to normal.

My card number is 4477468721601008

Thanks

Sajid

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