Complaint Details

Status	:	Closed
Complaint No	:	0004323/2013
Category	:	Others
Date	:	22-04-2013
Subject Line	:	Petrol Pumps fooling people
Complainant	:	Richa
Address	:	Sohna Road
Complainee	:	IOC, BP, HP petrol Pumps
Address	:

Complaint Details
Most of the Petrol Pumps here are fooling customers by giving less fuel in some or the other way of fraud. Its not me but lot of people has similar experience:
1) Both the HP petrol pumps- Follow a new trend...when a person is getting fuel filled, they will engage the customer in something or the other like getting the credit card charge slip signed, or writing the car number on the slip or asking to clean the car....suddenly you will hear a 'click' & when you will look at the fuel meter, it will show the complete bill amount (for ex. 1000) & the reqd qty on it....You will think that the fuel is done but actually they when your attention was somewhere else, they stop the fuel supply & automatically the meter will show what was fed in earlier, at the start. I have myself caught them red handed lot of times, and every time they will make an excuse ...ohh madam ji, lagta hai light chali gayi thi...abhi baaki ka bhar dete hai.

2) BP Petrol pump near Artemis & Dewdrops apartments- has faulty meter as it always gives less fuel.
3) Indian Oil PP on Golf course extension road- same issue

This is complete fleecing of unaware of 'off-guard' customers. Hope someone does something about it.

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