Complaint Details

Status	:	Closed
Complaint No	:	0004500/2013
Category	:	Service Provider
Date	:	30-04-2013
Subject Line	:	change in internet plan for prepaid customer and not giving the plan and refund
Complainant	:	karan
Address	:	103 prakesh deep apt
Complainee	:	Shop No A / 4, Wood Land Complex, Behind Central Bank, Furnicher Market
Address	:	Shop No A / 4, Wood Land Complex, Behind Central Bank, Furnicher Market,

Complaint Details
i Bharat P Achhra a customer of hath-way internet service account no 674332

i recently renew my internet plan which is flash 2 lite 2 Mbps of 6 months on 13 of march and i asked you customer care about the changes in the plan
he said no changes is done you can renew it it will continue the same for 6 months and i was said that i will get 2 Mbps speed and limit of 11gb in a mouth and i was clear said by the customer care that Sunday will be free and i asked him i download alot is there any better plan he said no this is sufficient to me and i can concentrate my downloading on Sundays now they are saying that company has changed the policy we cant do any thing you forget your money of 6 months

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