Complaint Details

Status	:	Closed
Complaint No	:	0004519/2013
Category	:	Service Provider
Date	:	01-05-2013
Subject Line	:	invalid billing & illegal demands
Complainant	:	invalid billing & illegal demands
Address	:	coimbatore
Complainee	:	tikona
Address	:

Complaint Details
hi all
i was a subscriber of tikona broadband in chennai.
i was using nearly for few months.
As the speed was very slow i was using it as backup connection. i could not utilze this as primary internet source as it was slow.

i complaint through fone couple of time waiting. the ivrs indicated the cc executive are busy and they will revert back by calling me.
i decided later to disconnect the fone as they did not call and i called them to disconnect. the executives removed the RF devices from my home and indicated the receipt will be sent
through courier directly from tikona office.

i shifted my home later to coimbatore.

i received call couple of time from them to make the payments for the months even i have not used.

i indicated that i would pay only for the month i have used and asked them to send me the corrected billing.
As the executives who spoke to me was making a fake claim of billing and disrespectful i asked them to move this legally.

last month i received call from delhi from number (Tikona delhi: 11301 50 220) indicating that he is from high court and asked me to appear in court in delhi
the very next day.

the guy was indicating unresonably that this will get enlisted in RBI defaulter list and no loan could be availed by me from any bank.
i asked him to courier the details of legal notice and he rejected my request and he was very vehement indicating either i neeed to pay 4000 rupees to
close the issue or i need to appear in delhi court.

i request tikona exective to see this issue and i am indicating here clearly that if proper bill is produced i would certainly pay.

without a right bill & threatning the customer with legal notice is still an illegal demand.
btb i dont have loans, i dont need any loans any further any bank.

this complaint will bring a good awarness for all other consumers not to get cheated by tikona.

i am going to request RBI whether they put me in dafauter list.
if anyone know how to do this pls tell me.
if they really made me a defaulter i want to see further legally to ensure other consumers like me not to get affected by tikona.

As they keep sending me the invalid billing i ignored the mail and i received a mail in spam folder on Jan12 which happen to see only last week(APR 3 rd week 2013)
after i threat received call from delhi.

they have indicated me in the mail to pay some discounted money.

i am indicating this to tikona i would certainly pay if the right testimonies are produced.

my tikona details:
USER ID : 1106394335
CURRENT BILL DETAILS Amount(Rs.)
Recurring Charges 0.00
Usage Charges 0.00
Other Charges & Credits 0.00
Taxes 0.00
Deposits 0.00
Termination Penalty Charges 1500.00
Current Bill Amount 1500.00


i was asking the reason for 1500 rupees for which no response was given from tikona.


if any one want to speak to me or provide me good suggestion to deal with this pls mail me or call me

digitalravi@gmail.com;
M: 0091-94422-05311
k-ravikumar@hcl.com

if any advocates can take up this case i would be happy to discuss.

Replies