| Status | : | Closed
|
| Complaint No |
: | 0004600/2013 |
| Category | : | Consumer Goods |
| Date | : | 07-05-2013 |
| Subject Line | : | Company Not Providing Refund/Return |
| Complainant | : | Shwet Sabharwal |
| Address | : | 102, Swarna Heights |
| Complainee | : | SnapDeal |
| Address | : |
Complaint Details
I had ordered a Symphony Air Cooler online from SnapDeal which was delivered on 9th April,13. The product was damaged and was leaking water. I complained on 111th April,13 asking for a refund or a replacement. Since then, i am being directed in circles to manufacturer and have got no resolution. The Symphony technician has also come and tried to repair the product with no success. I have contacted SnapDeal 4 times and Symphony 4 times but have got no response.
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