Complaint Details

Status	:	Closed
Complaint No	:	0004652/2013
Category	:	Telecom
Date	:	10-05-2013
Subject Line	:	Activating Internet on mobile
Complainant	:	Manjula Munagapati
Address	:	502, laxmi residency, hyderabad-62
Complainee	:	Airtel India
Address	:

Complaint Details
Hi Team,
This regards mobile no 9652886116. They have activated internet in June 2011 with out my knowledge and they told that I got handset bundle offer(i took new mobile) is it fair to activate internet without customer knowledge and that too without informing. Now, last month I have taken dual sim mobile and put 2 sims.. one is another state and other is this. Without my knowledge internet used from this number and i didn't realise until they say the comsumption charges are 3500. I spoke and wriiten multiple times regards this to answer why they activated without my knowledge as I have active internet in another mobile. There was no proper response and they just send formatted email and no one doesnt even bother even i told i will raise to consumer complaints. Plz sort out the issue. I am not ready to pay 4000 which is huge amount. I want to raise voice on Right To Information.

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