Complaint Details

Status	:	Closed
Complaint No	:	0004680/2013
Category	:	Computers & Accessories
Date	:	11-05-2013
Subject Line	:	REGARDING NON DELIVERY OF BOOKED DEVICE UBISLAT7+AFTER ADVANCE PAYMENT& NOT REFUNDING BOOKING AMOUNTEVEN AFTER MORE THAN ONE YEAR
Complainant	:	SANJAY KUMAR
Address	:	HOUSE- G 6, STRRET NO.-6 BRAHMPURI, DELHI
Complainee	:	DATAWIND INNOVATIONS PVT. LTD.
Address	:	8148, JUBILEE COMPLEX SULTANWIND ROAD AMRITSAR-

Complaint Details
I BOOKED ONLINE AKASH UBISLATE 7+ TABLET ON FEBRUARY-23-2012 ALSO PAID FULL BOOKING AMOUNT Rs 2999/-BY CHEQUE No. 240329 of SBI Bank (Booking ID—PMDDD4). DATAWIND PROMISED US TO MAKE CONFIRMED DELIVERY IN THE MONTH OF MARCH-2012. AFTER LOTS OF REMINDERS THEY WERE FAILED TO DELIVER OUR DEVICE THEY ALSO OFFER US FOR OTHER DEVICES BUT SAME THEY WERE FAILED TO PROVIDE THE OTHER DEVICES ALSO. EVEN AFTER ONE YEAR & TWO MONTHS THEY WERE FAILED TO FULFILL THEIR PROMISE. SOME DAYS BEFORE I RECEIVED A CALL FROM DATAWIND THAT THEY WILL DISPATCH THE DEVICE BUT I WILL HAVE TO PAY RS 1500/-MORE CASH ON DELIVERY EVEN THEY HAVE NOT CONSULTED WITH ME FOR RS 1500/- THEN I REQUEST HIM TO CANCEL MY ORDER AND ASK FOR REFUND. AS PER DATAWIND ON 23rd APRIL-2013 I APPLIED FOR CANCELL MY ORDER & TO REFUND MY BOOKING AMOUNT. BUT EVEN TODAY ON 11th MAY2013 THEY HAVENOT TAKEN ANY ANY ACTION TO REFUND MY BOOKING AMOUNTI HAVE PROVIDED THEM ALL BANK DETAILS IN MY REFUND MAIL. IN THIS DURATION I SUFFERED WITH A LOT OF SOCIAL INSULT BY MY KNOWN PEOPLE EVEN MY FAMILY MEMBERS ALSO JOKES ON ME ON THIS BOOKING, I WAS SO MUCH HASSED IN THIS SITUATION ALSO THE COMPANY ALWAYS FAIL TO PROVIDE ME A SATISFACTORY REPLY FROM THEIR SIDE.CAN YOU TAKE ACTION AGAINST THE DATAWIND COMPANY TO HARRASH ME MENTALY AND PLEASE MAKE ARRANGEMENT FOR REFUND OUR BOOKING AMOUNT WITH INTEREST & AND OTHER EXPENSES MADE BY ME TO MAKE CORRESPONDANCE WITH DATAWIND.

Attached:
1. Online Booking Receipt.
2. Conversion Mail of Datawind & us.
3. For Refund Mail.

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