Complaint Details

Status	:	Closed
Complaint No	:	0004776/2013
Category	:	Others
Date	:	18-05-2013
Subject Line	:	Defective LCD TV
Complainant	:	Biraja Panigrahi
Address	:	EE-19/4, Sector 2, Kolkata
Complainee	:	Sony India Ltd
Address	:

Complaint Details
Hi,
I purchased a LCD TV on 16 May 2010. After approx. 2 years and 6 months, the LCD screen is deformed. There is no physical damage to the TV nor there is any issues with the TV in handling.

Simply the TV was running and it generated so much heat in the LCD that the LCD got deformed (picture is still comming)

I called the service centre and they said I have to pay for the screen as it is out of warrenty (warrenty is for 24 months)

I don't think I should pay for the screen as it is a MANUFACTURING DEFECT and the way it was managed is not acceptable.

Kindly let me know how to take this forward. - My contact number is 9748863743

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