Complaint Details

Status	:	Closed
Complaint No	:	0004783/2013
Category	:	Business & Finance
Date	:	19-05-2013
Subject Line	:	Being Charged Gold Rate @24Crt for 22Crt ornament
Complainant	:	RITWICK SAHA
Address	:	FLAT NO D 804, MANTRI TRANQUIL, 7/9/13, GUBALLALA VILLAGE, SUBRAMANYAPURA POST, BANGALORE 560061
Complainee	:	ANJALI JEWELERS
Address	:	14, Jiban Krishna Dutta Sarani , Mangal place , Siliguri 734001 ,

Complaint Details
I would like to bring to your kind attention on an incidence where I have been over charged by Anjali Jewellers, SILIGURI Branch on the GOLD RATE on 30th April 2013

I have purchased a Gold Ornament Code N08 5118022 : Sitahar ( H) on 30th April 2013 from your SILIGURI Branch 14, Jiban Krishna Dutta Sarani , Mangal place , Siliguri 734001 , Invoice No 0002702-1314, SALES MAN : JL

TOTAL INVOICE VALUE : Rs252900/- ( Gold value charged: Rs223504 for 80.98 gms) + Making Charge Rs26891
+ Tax Rs.2503/-

I would like to highlight the discrepancy as given below

I HAVE BEEN CHARGED @2760 AS GOLD RATE PER GRAM FOR AN ORNAMENT WHICH IS 22CRT GOLD, WHEREAS THE RATE IS APPLICABLE FOR 24 CRT GOLD.

I would request you to please arrange for the refund of the excess money being charged on the ornament where the branch charged me the value @24 Crt instead of 22CRT .

The Excess amount Being billed : 22CRT GOLD RATE IN SILIGURI on 30th April 2013 : Rs2610 per Grm
AMOUNT CHARGED IN THE BILL : Rs 2760 per Grm
NET WT OF 22CRT GOLD : 80.98
EXCESS AMOUNT : Rs12147

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