Complaint Details

Status	:	Closed
Complaint No	:	0004795/2013
Category	:	Service Provider
Date	:	20-05-2013
Subject Line	:	PRODUCT RECEIVED IN DAMAGED CONDITION
Complainant	:	SAUMITRA GHOSH
Complainee	:	SNAPDEAL

Complaint Details
I HAD ORDERED A ROTI MAKER FROM SNAPDEAL Y ONLINE & PAID COD BASIS. AFTER OPENING THE PACKAGE MADE SEVERAL COMPLINTS TO SNAPDEAL BUT THOUGH THERE WAS INITIAL RESPONSE BUT LAST FEW DAYS MY E MAILS ARE NOT REPLIED WITH. PLS ENSURE M/S SNAPDEAL REPLACE/ RECTIFY THE DEFECT ASAP. SORRY TO SAY, MADE A BAD CHOICE BY ORDERING ONLINE AND THEN SPEND VALUABLE TIME IN REPLYING/ REQUESTING/ SENDING PHOTOGRAPHS OF THE DEFECT. WHY YOUR MUMBAI REP CAN NOT VISIT AND CHECK THE PRODUCT WHICH WAS SENT?

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