Complaint Details

Status	:	Closed
Complaint No	:	0004856/2013
Category	:	Telecom
Date	:	25-05-2013
Subject Line	:	Deactivated Services get Activated Automatically
Complainant	:	Ayush Khandelwal
Address	:	3 NA 49 Jawahar Nagar
Complainee	:	Aircel
Address	:	3 NA 49 Jawahar Nagar

Complaint Details
I had subscribed to a service WAPPI98 of Aircel for 1 month. It is an Auto renewal pack so it gets automatically renewed every month. Thus, I unsubscribed to this pack to stop auto renewal of the service. I received a message from AIRCEL confirming the deactivation of the service which is still saved in my inbox. But again after 1 month, the service got auto renewed and balace of Rs.98 got deducted. Further I am unable to contact the customer care executive to lodge my complaint.
Seeking Help.
Ayush Khandelwal

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