Complaint Details

Status	:	Closed
Complaint No	:	0004888/2013
Category	:	Consumer Goods
Date	:	28-05-2013
Subject Line	:	Replacement of Mobile Phone
Complainant	:	Ameya Deb
Address	:	505/506 Arena 3, Poonam Garden, S. K. Stone, Mira road E.
Complainee	:	Sony Mobile
Address	:

Complaint Details
I bought a Sony Xperia mobile phone in August 2012. But in the month of December the phone went dead. So under warranty I got it repaired. The same thing happened again in 3 months and I went to the service centre located at Borivali asking for the replacement of the faulty phone. But they are putting it one each other saying they don't have the right to replace it. And now the phone is having same problems. Please help me replace this faulty phone.

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